One of the biggest traditions that happen for many over the Christmas holiday is getting engaged, which comes with a diamond ring that is supposed to cost at least two months’ salary for the purchaser, right? Always fun for the bride-to-be to be the center of...
Sight, sound, smell, taste and touch. The five senses we use daily. While it may be obvious how some of these senses can be exploited through marketing, you might be overlooking how some other senses subtly influence customer purchasing decisions, which could be...
It’s always fun to share wisdom with you that speaks to me. I was recently directed to some smartness from Author and Customer Service guru Jay Baer and a segment of his book, “Hug Your Haters: How to Embrace Complaints and Keep your Customers”. Jay has quite a resume...
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